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Bulletin of Abai KazNPU. Series of Philological Sciences
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Vol. 3 No. 77 (2021)

STRATEGIES AND TACTICS OF SMALL TALK AS COMPONENTS OF INTERCULTURAL BUSINESS COMMUNICATION

Published April 2023

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M.A. Khavronskaya +− I.P. Marunova +−
Caspian Public University
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M.A. Khavronskaya

master of Arts, senior lecturer

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I.P. Marunova

Caspian Public University

DOI: 10.51889/2021-3.1728-7804.10
Abstract

The article examines the problem of business communication and inclusion of phatic communication in the form of small talk while developing communicative skills of university students when studying Business Communication in English. Strategies and tactics of the English phatic genre of small talk are structurally analyzed from the point of view of linguistic means. The authors conclude that an adequate choice of strategies and tactics for small talk aimed at successful conduct of intercultural business communication is the social skill necessary for university students.

pdf
Language

English

Keywords
intercultural business communication, small talk; phatic communication, speech strategy; speech tactics
How to Cite

[1]
Khavronskaya , M. and Marunova , I. 2023. STRATEGIES AND TACTICS OF SMALL TALK AS COMPONENTS OF INTERCULTURAL BUSINESS COMMUNICATION. Bulletin of Abai KazNPU. Series of Philological Sciences. 3, 77 (Apr. 2023), 77–85. DOI:https://doi.org/10.51889/2021-3.1728-7804.10.